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American Houses and Homes was founded on the simple belief that families contemplating relocating, whether it be to another area or simply within their present city, are not well served if they are subjected to salesmanship tactics.
American Houses and Homes Relocation Specialists are all trained in customer service. They are handpicked for their communication and organizational skills and their pleasing personalities. They are knowledgeable about the area they work in, they know the schools, the neighboring communities, the housing market and the local economy, etc.
None of our Relocation Specialists have ever had any formal training in salesmanship. They were all selected for their skills in listening to people, counseling people and generally helping people. Before we go any further, let us quickly establish that, comprehensive thought this service is, it comes at no cost to the relocating family or their employer. More on this later.
Relocating can be a very exciting time for the family. But, at the same time, it can also be very stressful. There are so many changes to deal with, decisions to make, options to explore, priorities to consider.
The Founder of American Houses and Homes believes that the best way to assist the relocating family is by working for them and with them. We help families explore their various options by providing them with the research and education that will allow them to make the best decisions for their particular family needs. This is the extent of our role. The American Houses and Homes team does not force opinions on anyone. We do not engage in manipulative sales tactics by offering biased or partial information.
Our goal is to eliminate apprehension and uncertainty for client families. We research homes, neighborhoods and schools, and present the results of our research to our clients. We take our families on tours of all the areas that may interest them and our specialists will do anything reasonable to assist the family with any aspect of their relocation.
Who Pays for this and Who Works for Whom?
In technical terms within the Real Estate and Relocation industry, the role is described as that of a Buyer Broker. Even though they work 100% in the best interests of the family they are assisting, the seller of the home they eventually purchase pays for their services. In no way, shape or form, do they represent the seller, nor do they divulge any personal or confidential information about the relocating family to that seller. Their loyalty is 100% on the side of the buyers.
Who Does What for Whom?
At American Houses and Homes, we work together as one team to provide the best possible service to our family clients. Our office manager prepares personalized relocation kits for families moving into the area while carefully monitoring client relocation timetables during every step of their move. Keeping clients well informed with regard to housing opportunities is the top priority of our office manager.
Our Relocation Specialists work in the field with the family and.... they do know their way around the community! They are familiar with the various school districts, neighborhoods and sub-divisions. All of our specialists are active both civic and socially and can help new families build local friendships. They can even help the children. In fact, American Houses and Homes does provide special relocation kits for the children and publishes a web site for them called "What's Cool for Kids!"
Our team leader co-ordinates the whole organization and is there to fill any role of any team member who may be over extended at any time, in need a day off or on vacation. The leader is also there is step in and help clients who want another person's opinion on any given aspect of their relocation. She is also the person to contact if for any reason the client would like to work with a different Relocation Specialist. We understand that personalities sometimes do not mesh perfectly and are very happy to bring an alternative into play at any time.
Employment and Broker Membership Opportunities at American Houses and Homes
If you have read this profile, like the way we work, and feel that you would like to be part of our organization, please email Susan Wilson at sarasota@housesandhomes.com. We are interested in recruiting both more Broker members and individual members around the country.
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